As we all know that Docomo offers cheaper 3G plans than any other telecom company in India. But there are many flaws and hidden charges in DOCOMO 3G/GPRS plans that you are not well aware of.
There are 2 disadvantages of using 3G/GPRS pack in DOCOMO
1. Disconnection problem
It is the most common problem that all encounter who uses TATA DOCOMO as there internet service provider. Though there is no fixed time or data limit when your internet connection will be disconnected for a few moment. But it is really annoying to get disconnect from internet when you are in the middle of something important. Take one example as doing online shopping and internet stops at the time when your payment is in the process with the vendor whom you are purchasing or paying your bills.
2. Multiple session 3G/GPRS browsing charge
Have it ever happen to you that you have got some data MB left in your Docomo internet plan and inspite of that you were charged for browsing internet. Most of your answers would be “YES“. You must be wondering what is multiple session charge because you might haven’t heard of anything like before because you won’t get to know unless you are a victim of it and you have really annoyed the customer care for what reason your balance was deducted even if you have some Data left in your internet pack.
Before we get deep in what Multiple session charges are ? Let me explain what it is first.
In Multiple session you get charged or otherwise saying your balance gets deduct when you open multiple pages of website at the same time. Lets says you open Google in one tab, Facebook in second and soon on and you are downloading something in your browser or via any other download manager your balance will deduct.
As far from my personal experience you won’t be charged for multiple session when your internet data left is more than 10MB in case of RS.5 3G/GPRS pack and 40MB or 50MB when you have recharged your mobile with higher GPRS/3G pack which has also been confirmed by DOCOMO Customer care representative of 121. On the other hand Docomo online chat support representative writes the same that whenever you open multiple pages or is surfing internet in multiple browser and clicking on chargeable content you would be charged or your balance would be deducted from your main account though he never mentioned specifically when you would be charged for multiple session browsing.
How to avoid getting charged for multiple session GPRS/3G browsing?
- Surf only one website at a time
- Do not surf in multiple pages or open multiple browser when data left is less than 10MB [ RS.5 3G pack] or 40MB/50MB [ Higher 3G packs ]
- Keep your balance between RS1.00 – Rs1.50
- Do check your Data balance via calling “*111*1#” to know whether you have less than or more than 10MB left.
- When less than 10MB left and you really want to surf in multiple tabs recharge with any other 3G pack until it data is 10MB
If you been a victim of docomo multiple session browsing charges do share how much data were left when your balance gets deducted